How It Works
ROAM connects you anonymously to local concierges—professionally trained experts from Chicago’s leading hotels—to provide personalized recommendations for your trip, based on your interests and personality.
A custom itinerary is crafted just for you based on information you provide – things like your price range, favorite things to do for fun, and the number of people you’re traveling with.
Tips For Your Trips
And last but not least, you can't spell the word trip without “tip”. ROAM is a tip-based service—we give you tips to conquer Chicago, and you tip your concierge at the end of the exchange. It’s that easy.
Real people. Personalized Service.
Unlike other aggregated review sites that cater to the masses, ROAM’s recommendations are personalized for you by local concierges–quickly, and 24/7. You tell us what you like, and we text you an itinerary you’ll love.
Frequently Asked Questions
What information can I use ROAM for?
Anything–and, everything–you could dream of doing in Chicago. Eating, drinking, activities, accommodations, off-the-beaten-path excursions, on-the-beaten-path musts, special events, sporting events, directions, do’s, don’ts, and everything in between. Our local concierges are connoisseurs of all things Chicago and are top notch at creating personalized itineraries that reflect your personality and tastes. We don’t want you to wander around the city following some canned itinerary built for the masses. When you get to Chicago, we want you to walk in like you know the place. (Plus, it turns out that most people who wander are in fact lost.)
How quickly will I receive my itinerary after requesting?
As soon as possible, typically within hours–but always well in advance of your trip and no later than 24 hours after your request.
How much does ROAM cost?
Like the best toothpicks, breath mints, or sovereign states, ROAM is free. There is no upfront cost to you. All we ask is that if you love the recommendation, you tip your concierge. ROAM’s simple tipping engine is powered by PayPal and ROAM never stores your credit card information. That’d be shady, and if we’re gonna be anything it’d be windy, because this is Chicago we’re talking about.
Where is ROAM available?
Currently Chicago, but we’re planning expansion to cities across the globe soon. (ROAM wasn’t built in a day.)